Um, huh? Someone want to explain to me how the networking company, Cisco, could lose power in one facility and the corporate website could then go dark for three hours?
A power outage caused by an accident at a San Jose, Calif., data center blacked out the Cisco.com site for three hours today.
Cisco was able to communicate the problem over its official blog, but word about the cause came via e-mail from a spokeswoman at 5 p.m. EST.
“We have traced the cause of the issue to an accident during maintenance of a San Jose data center that resulted in a power outage in that facility,” the spokeswoman said. “We would like to thank our customers and partners for their patience. We expect to resolve the issue shortly.”
Users around the U.S. reported the outage sometime before 2 p.m. EST via various blogs, and then noted that service was restored about 4:50 p.m. EST.
Cisco did not describe the duration of the outage or exactly what happened and why a backup system was not available to quickly restore service, as would be common with a large Web site — especially one run by the largest networking vendor in the world.
Thanks DC
[tags]Cisco Outage, Cisco Site Failure[/tags]