Being a generally happy MacBook user I love this machine. So, it pains me that this damn thing has these sudden shutdowns. I’m freaking losing my mind with this crap. Right now as I type this out I’mon hold with Apple (37 minutes 51 sec). This is the second time I have called in on this issue. The first time I called the kind service tech had me reset the power management setting and also tried to reseat the memory. Well, this worked for a couple days.
The shutdowns have returned with a VENGEANCE. Just today it has had 6, count em, 6 shutdowns. I have reverted to my SuSE linux desktop at home. Sigh.
Now I find this posting on the Powerpage.org. Apparently the problem is tied to the heatsink.
“Essentially the heatsink can expand during use, and comes into contact with the lead from the termometer’s sensor cable. A short circuit results, and the SMC pulls the plug. Once the system cools down, the heatsink resides and the contact is broken. This also explains why sometimes you cannot immediately power the MacBook back on. The heatsink is still in contact with the metal lead.”
RECALL RECALL RECALL! I’ve now been on hold for 46 minutes and 50 seconds.
UPDATE: Well, after 1 hour and 21 minutes I am no further than I was when I called. The lovely voice of Heidi attempted to walk me through updating the SMC (was already done) after having consulted with the “backline” engineers. Wait…this is something that is documented all over the place and the best that poor Heidi’s backline gear heads can come up with is to update the SMC? What a let down. So now I have to take it in for service on the apparently non-problem that is continually shutdown my MacBook. Stay tuned.
Oh, and a special thanks to Heidi who tried her best to help me out, irrespective of the useless backline mutts.
[tags]MacBook, Sudden Shutdowns, Apple, Mac OS X, MacBook Recal[/tags]
