Not being a Blackberry user (strictly by happenstance, I’d love to have one) I missed the outage that occurred on Monday. This is not the first time there has been a large scale Blackberry outage. Almost a year ago the RIM network suffered a significant outage leaving a large swath of customers in the dark. Regarding Monday’s outage,
From Tech World:
“RIM is continuing to investigate the exact cause” of the outage, the company said in a statement Tuesday. Late Monday it apologised for any inconvenience caused by the incident, which left customers throughout North America without current email for about three hours starting around 3:30 pm Eastern Time.
It was the second major outage in less than a year for the popular mobile data service, on which about 12 million subscribers depended at the beginning of last December. The previous problem, which occurred last April, was caused by a minor software upgrade that went awry, followed by a failed switchover to a backup system, according to RIM. The company said soon afterwards that it had identified “certain aspects of its testing, monitoring and recovery processes that will be enhanced” as a result of the failure.
I hope that the RIM crew are having a better day today.
[tags]RIM, Blackberry Outage, Blackberry Network Collapse[/tags]